FAQ & Site Info
FAQ
• Free shipping by Sri Lanka registered post.
• The items will be shipped to your PayPal registered address; please make sure your “Ship to” address on PayPal is correct.
• All orders are shipped within 3-5 business days after payment has been cleared.
• You can receive a tracking number that same day the item shipped. Please note that estimated delivery time depends on destination. This time may get longer due to special holidays and various clearances of the customs department.
• If you did not receive your package within the time schedule, please do not hesitate to contact us.
• The item price does not include any tax or duty. Buyer is responsible for customs tax/duty.
• We don't allow any tax and VAT problems, terms, and regulations in your government for the import of natural products and any other special products to your country.
• Please be careful to check those points before you buy the items
• We accept payments via credit, debit, or PayPal.
• Our goal is to make sure you have a pleasant shopping experience with us. If there is any dissatisfaction, please email us before leaving any 1 or 2 ratings, negative feedback, or opening any email or PayPal dispute. We will try our best to resolve the issues. Please give us the opportunity to resolve any problem
• If you are satisfied with our service, please leave us 5-star positive feedback. Your recognition will make us more confident to develop business and serve you better.
• We have always been trying to provide the best service and reliable products for every customer; however, an accident may happen sometimes. Please contact us to resolve any issues before leaving negative feedback.
